sirajlashari2015
About Candidate
Reports to Regional Manager.
Customer awareness about Promo & offers
Using ERG (Electronic Reference Guide) Maintain Paperwork for International & Domestic shipments.
Handling E-Commerce shipments.
Trained, coached, and supervised new staff members.
Handled customer complaints with empathy and composure.
Consistently met my short and long-term targets.
Processed a range of documentation and entered information into databases.
High value shipments acceptance procedures following the Indemnity and Insurance policies as per company requirements.
Assign, escalate, Resolve the tickets either generated or assign for Service centre.
Daily branch activity report Shipments Pick up & POD updates.
Generate Outbound and inbound shipments manifest reports.
Advanced using (IP Telophony, ERP, CORE, ERP, SDM, INFINITY, SPOT, POS, Siebel Courier App, Etc.
Ability to identify determination the proper packaging of the shipments.
Achieve maximise monthly revenue targets for Retail Centre.
Create friendly environment and customer relationships.
Manages financial transactions.
Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
Updates out bound shipments schedules and CUT OFF Time
Following KPI policy
DG (Dangerous Goods) shipments knowledge.
Location
Education
Academic background MBA major in Finance, CGPA 3.5 /4.00 Completed in December 2006
Academic background BBA (HONS) major in Finance, CGPA 3.2 /4.00 Completed in December 2005
Completed Intermediate /Fsc Education with C-Grade Completed in December 2002 Pre-Medical /Biology
Work & Experience
Reports to Regional Manager. Customer awareness about Promo & offers Using ERG (Electronic Reference Guide) Maintain Paperwork for International & Domestic shipments. Handling E-Commerce shipments. Trained, coached, and supervised new staff members. Handled customer complaints with empathy and composure. Consistently met my short and long-term targets. Processed a range of documentation and entered information into databases. High value shipments acceptance procedures following the Indemnity and Insurance policies as per company requirements. Assign, escalate, Resolve the tickets either generated or assign for Service centre. Daily branch activity report Shipments Pick up & POD updates. Generate Outbound and inbound shipments manifest reports. Advanced using (IP Telophony, ERP, CORE, ERP, SDM, INFINITY, SPOT, POS, Siebel Courier App, Etc. Ability to identify determination the proper packaging of the shipments. Achieve maximise monthly revenue targets for Retail Centre. Create friendly environment and customer relationships. Manages financial transactions. Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards. Updates out bound shipments schedules and CUT OFF Time Following KPI policy DG (Dangerous Goods) shipments knowledge.
Reports to Area supervisor and Regional Manager Customer awareness about Promo & offers Using ERG (Electronic Reference Guide) Paperwork knowledge for International & Domestic shipments High value shipments acceptance procedures following the Indemnity and Insurance policies as per company requirements Assign, escalate, Resolve the tickets either generated or assign for Service centre. Daily branch activity report includes Shipments Pick up & POD updates Generate Outbound and inbound shipments manifest reports Advanced using (IP Telophony, CORE, ERP, SDM, INFINITY, SPOT, POS, Siebel Courier App, Etc Ability to identify determination the proper packaging of the shipment Achieve 100% monthly revenue targets in the assigned Retail Centre Ability to establish customer trust and generate friendly environment and relationships Advanced customer objections handling skills Updates out bound shipments schedules and CUT OFF Time Following company KPI policy DG (Dangerous Goods) shipments knowledge
Cash remittance customers duties. Cash Verifications Learning customer loans issuing procedures End sessions Verifications of cash transactions Customer Deposits procedure Monthly branch inbound and outstanding transaction reports
